Giving feedback isn’t always easy – especially when you’re sitting across from a team that has poured their love and energy into the project. I’ve had the luck of being both on the giving and receiving ends of the “client-agency” feedback session in the past and, I’ve...

As we look into the final months of our 10 YEARS 10 HEARTS, we wanted to share some of our reflections and learnings on taking on our first official Corporate Social Responsibility (CSR) initiative this past year. First of all, what is Corporate Social...

“What is hosting” has got to be one of the most frequent questions I get asked, especially when dealing with new domain name owners. In a time when a lot of businesses host their websites and email at different locations, it gets even more confusing. It’s a difficult...

How a client has worked most effectively with agencies throughout their career. What’s it like working with a creative agency? We could tell you ourselves, but we’re a little biased. Instead, we’ve invited Kate Walton (General Manager, Communications at YMCA of...